Gorillas are plaguing Google
Google Has a Gorilla Problem

Episode 6: Google Has a Gorilla Problem – Show Notes Google is a forerunner in many areas of data science and artificial intelligence. Yet one problem seems insurmountable for them – properly distinguishing between dark-skinned humans and gorillas. In 2015, an African-American software developer, Jacky Alciné, looking through their automatically-tagged images in Google Photos saw […]

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Removing bias from job descriptions is a tough job
Hired By Algorithm

Episode 5: Hired by Algorithm – Show Notes Finding and applying for jobs is a painful task – made worse by hiring bias pervasive in the process. In today’s episode, we consider advances in helping to eliminate hiring bias from job description to interview. We call out a few of the biases lurking in HR […]

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Unhappy customer with retail returns policy
Many Unhappy Retail Returns

Episode 3: Many Unhappy Retail Returns – Show Notes Retail returns hurt the bottom line. They cause headaches for customer service, stocking, and profitability. It doesn’t help that some people have promoted using returns policies as a way of renting items not actually needed or wanted without being out of pocket. As much as that […]

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