Transparency & Reputational risk

Reputational Risk and Data Transparency

Episode 15: Transparency and Reputational Risk – Show Notes Between the mortgage crisis, Madoff Scandall, and Wells Fargo’s fraudulent account openings, banks have had a rough go of it. They have become increasingly aware and sensitive to the effects of reputational risk. To counter these possible problems, many banks have implemented more stringent policies for […]

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All Warmed Up with the Strava Heatmap

Episode 13: All Warmed Up with the Strava Heatmap – Show Notes Many people, civilians and military personnel alike, use fitness trackers every day to keep tabs on their health. They track everything from steps to heart rate to sleep cycles. With some manual input, they can also balance other aspects of personal health and […]

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Removing bias from job descriptions is a tough job

Hired By Algorithm

Episode 5: Hired by Algorithm – Show Notes Finding and applying for jobs is a painful task – made worse by hiring bias pervasive in the process. In today’s episode, we consider advances in helping to eliminate hiring bias from job description to interview. We call out a few of the biases lurking in HR […]

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Unhappy customer with retail returns policy

Many Unhappy Retail Returns

Episode 3: Many Unhappy Retail Returns – Show Notes Retail returns hurt the bottom line. They cause headaches for customer service, stocking, and profitability. It doesn’t help that some people have promoted using returns policies as a way of renting items not actually needed or wanted without being out of pocket. As much as that […]

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